New payment method end dating on check date — Cloud Customer Connect
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New payment method end dating on check date

edited Jan 28, 2025 3:10PM in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

We repeatedly have issues when they update or change their direct deposit on a check date. What is happening is that when they go in on a Friday that is a check date and change their direct deposit by end dating their current payment method and then setting up a new bank account and linking to a new payment method the new payment method is automatically end dating with the current date. The associate cannot see that it is end dated so assumes everything is fine, and then the next time they are paid their direct deposit is unfortunately not

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