Why does Payroll Element (401K Roth Catchup) not withholding — Cloud Customer Connect
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Why does Payroll Element (401K Roth Catchup) not withholding

in Payroll and Global Payroll Interface (GPI) 14 comments

Hello,

We have an employee who elected the 401K Roth Catchup element effective 5/19/2023, but it is not withholding during the payroll process for the year 2025. Upon checking, the element is not end-dated and is present in the employee’s element entries for 2025. However, when the payroll run for 2025 is processed, the element is not being calculated or processed. Could you help identify the possible reasons for the said element not withholding?

Thanks in advance.

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