Approval request initiated by the admin for a non-catalog learning item in is not triggering — Cloud Customer Connect
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Approval request initiated by the admin for a non-catalog learning item in is not triggering

edited Jan 23, 2025 11:48AM in Learning 3 comments

Summary:

When an admin submits a request for a non-catalog item in Oracle Learn, the transaction status automatically changes to 'completed' without triggering the approval process. However, when a learner or manager submits a similar request, it follows the appropriate approval chain. Is this the expected behavior, or might there be an issue with the configuration


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