Document Record Approval not triggered to approver.

Summary:

Hi,

We have different documents of record set for approvals. The approvals are not triggered to approver and it remains in progress.

After certain time it is failing.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

24D

Code Snippet (add any code snippets that support your topic, if applicable):

The error details are -

when we put user then it is working