Cannot find rehired employee in the person spotlight page
Summary: An employee who was terminated in the year 2022 has been rehired on 9th Jan 2024. The following is the behavior in Person Management and Person Spotlight page:
Person Management:
- The employee's active record doesn't show in the basic search.
- The employee's active record show's up in advanced search only.
Person Spotlight:
- The active record show up at all.
- Only the inactive record of terminated relationship shows up upon applying the filter.
Does anyone have idea on what could be causing this issue? or how to resolve the same?
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Version (include the version you are using, if applicable): 24D
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