After Company Separation, Linkedin Learning Courses Still Point to Previous Account — Cloud Customer Connect
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After Company Separation, Linkedin Learning Courses Still Point to Previous Account

Summary:

We recently updated our account information with LinkedIn Learning after a company separation. We completed all the setups with the new client id / secret, etc. and ran the Load and Synchronize External Course Data process with the parameter = Y after opening an SR with Oracle and Import External Content. However, as employees are assigned new courses, some (not all) courses still point / direct employees to the old LinkedIn Learning Account. Looking for some guidance on how to correct this issue.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24D


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