Cannot add households or contacts to cases

Summary:

We are using the HR Help Desk default stripe for Case Management. We are unable to add additional contacts that do not exist in the system on the case. The client has a requirement to add family members' contact info to the case. Is this achievable with this stripe code?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

24D

Code Snippet (add any code snippets that support your topic, if applicable):