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IDR required to process only PDF documents

Summary:

Suppliers send invoice images to the internal supplier email address, which automatically forwards them to the IDR email address, triggering the creation of IDR invoices. However, during this forwarding process, company logos or signatures with PNG attachments are also being forwarded, resulting in the creation of unnecessary invoices for these PNG documents. This issue occurs daily, generating a large volume of redundant invoices that the business must cancel, creating unnecessary work.

Is it possible for IDR to restrict processing to only PDF documents, which are supported by IDR Oracle, and exclude other file types?

Content (please ensure you mask any confidential information):

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