No representative exists for this person. Please define a valid representative — Cloud Customer Connect
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No representative exists for this person. Please define a valid representative

Hi,

I have configured the termination approval rule to route to the worker's current representative. When I submit a termination, the transaction remains pending and the diagnostic log says that "No representative exists for this person. Please define a valid representative"

When I check the representative of the transaction submitter, I can see the AOR.

Thank you,

Catherine

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