Employee Search screen displaying pending worker records — Cloud Customer Connect
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Employee Search screen displaying pending worker records

in Help Desk 1 comment

Hi all,

The 'Employee Search' quick action for HRHD is currently displaying both Employee and Pending Worker records. Is there a way we can restrict this to only display active or employee records?

I have configured the following profile options, which are working as expected in HRHD, but they do not seem to apply in this Employee Search screen.

ORA_HELPDESK_CONTACT_DATASECURITY - PERSON

ORA_HELPDESK_CONTACT_PRIMARY_ASSIGNMENT - Primary

ORA_HELPDESK_CONTACT_TERMINATED_EMPLOYEES- Active

ORA_HELPDESK_CONTACT_ASSIGNMENT_TYPE- EC (ECPN)

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