Editing SMS Templates in Recruiting Content Library — Cloud Customer Connect
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Editing SMS Templates in Recruiting Content Library

Summary:

After enabling SMS in ORC, the recruiting content library gives the option for the SMS template to be entered BUT the editor only reflects changes in the Email Template. Thus, we have no real way to customize how the SMS appears to the end user (I.E. cannot make text Bold/ Italic, embed links, or change the font color/size, etc). Specifically, where this is a bigger problem is for Deep Links. If we cannot embed the link into text, the link sends as a very long string of text. This is very inconvenient because we are charged per text message per

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