How to add Internal Service Request as Hyperlink in Email — Cloud Customer Connect
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How to add Internal Service Request as Hyperlink in Email

Summary:

We set the notification preference. System sent an email notification with the internal service request number. Can we make this number as a hyperlink so that it will open the ISR when user click on the hyperlink.

Content (please ensure you mask any confidential information):

NA

Version (include the version you are using, if applicable):

24D


Code Snippet (add any code snippets that support your topic, if applicable):

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