Unable to change the Subject for Acknowledgement mail
Summary:
Unable to change the Subject for Acknowledgement mail as I dont see any option to do it
Content (please ensure you mask any confidential information):
I am able to change the content for acknowledgement mail trigger (see attachment) which will be sent to the employee when SR is created Via Incoming channel (email) however I don't see an option to change the mail subject.
I wanted to change the mail subject as given below. Please help me
Mail Subject: Service Request <SR Number> Received
Version (include the version you are using, if applicable):
24D
Code Snippet (add any code snippets that support your topic, if applicable):