Queue Notification set up is failing for HR Help Desk — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Queue Notification set up is failing for HR Help Desk

Summary:

When setting up my Notification Preference for the Queue script created in Application Composer I get the error message in the image below. I want to notify all resources of new and unassigned requests but I cannot test if this script works as the Notification preference won't allow me to add it.

Content (please ensure you mask any confidential information):

Here is script i am using with the Before Update Trigger:

if (AssigneePersonName == "" || AssigneePersonName == null) {
def srQueue = QueueName;

if (srQueue != "" || srQueue != null) {
    def queueMemVo = SvcQueue?.resourceMembers;
    
    if (queueMemVo != null) {
        queueMemVo.reset();
        
        while (queueMemVo.hasNext()) {
            def queueResRow = queueMemVo.next();
            def map = new HashMap();
            
   

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!