Where can we find the comments/attachments that were part of a now approved variation? — Cloud Customer Connect
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Where can we find the comments/attachments that were part of a now approved variation?

We are currently unable to find/view the comments or attachments of past approved contract variations/changes that were submitted using the transfer, change assignment or promote functions.

We used to be able to find these comments and attachments by following the pathways outlined below depending on the stakeholder:

  • Manager Access: My Team Tab → My Team Icon → Select Employee → Expand Employment History → Select the change you are wanting to view → Expand Comments and Attachments → View/download any attachments
  • HR Access: Me Tab → Directory → Search For and Select Employee → Show More → Employment Info → Expand Employment History → Select the change you are wanting to view → Expand Comments and Attachments → View/download any attachments

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