How to enabled custom field Location Department dynamic LOV in Case Management — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to enabled custom field Location Department dynamic LOV in Case Management

in Help Desk 5 comments

Summary: How to enabled custom field Location Department dynamic LOV in Case Management

Hi All,

We want to bring location and department of impacted employee (Primary Contact) while creating or editing Cases.

While adding the custom field using Application Composure, I am unable to add dynamic LOVs of Location and Department.

Please assist in what field type to add and the next steps. We tried with Choice list (Dynamic) but it is not helping or maybe I'm missing some steps.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!