Error when Download the Offer Letter: The file was not downloaded or was not downloaded correctly

Summary:

Error: The file was not downloaded or was not downloaded correctly

Content (please ensure you mask any confidential information):

Get error message: when creating a new offer, after fulfilled all the information of the offer, selected the offer template and clicked the Download button, got the error message: The file was not downloaded or was not downloaded correctly.

I have confirmed that:

1. Rerun the process: Manage Recruiting Job Offer Letters with parameter of "Restore Offer Letters from Recruiting Content Library" to Yes;
   
2. Also make sure the report under Shared Folders > Custom > Human Capital Management > Recruiting > Job Offer > Job Offer Letter,