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Personalization Helper tool is showing certificate error.-25A

edited Feb 14, 2025 10:39AM in HCM Redwood Personalization Helper Tool 6 comments

Summary:

We have used the tool to pull the Responsive changes to Redwood using the tool many times and alsways followed the same steps (24D and 25A). When we tried yerterday to pull one of the recently available pages/flow (25A)in the Persoanlization, we encounter the certificate error.

When we remove and try to Submit it says, certificate not available sort. When we add the certificate and try to Submit it says certificate already exists.

What could be the issue here?


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