Can't Change Postal Code on Redwood External Supplier Registration without Deleting Default Fields — Cloud Customer Connect
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Can't Change Postal Code on Redwood External Supplier Registration without Deleting Default Fields

in Supplier Management 2 comments

Summary:

The Postal Code cannot be changed without deleting the Address entry if a postal code correction is needed on the Redwood external supplier registration Addresses page. Issue could be a mild annoyance for suppliers.

Steps to Replicate:

  1. Start external supplier registration.
  2. Populate the City, County, State, and Postal Code fields. EX: Holtsville, Suffolk, New York 00501.
  3. Attempt to change Postal Code to another.
  4. Instead of getting the full listing of Postal Codes, the only options are 00501, 00544, and 11742.
  5. User must delete the Address to enter the correct Postal Code.

We do not have the Redwood external registration pages enabled in prod yet, but we will when 25A is live. Issue would impact external users.

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