Dynamic Skills V2 — Cloud Customer Connect
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Dynamic Skills V2

Summary:

What is the difference between the AI Apps "Dynamic Skills" and "Dynamic Skills V2" ?

Content (please ensure you mask any confidential information):

In some environments (both on 24D and on 25A) there are two AI Apps available for Dynamic Skills:

The guide only mentions Dynamic Skills (without the V2).

Also, in our Oracle-provided Demo environment (on 25A), there is only one: Dynamic Skills, not V2.

So, what is the difference, and which one should we enable?

Is it possible to switch between one and the other?

Do we have to repeat the Sync processes after switching?

Thanks

Micha

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