Approval flow: Expires at the 1st approver and is directed to the next approver without expiring — Cloud Customer Connect
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Approval flow: Expires at the 1st approver and is directed to the next approver without expiring

edited Feb 25, 2025 6:27PM in Human Capital Management 1 comment

Summary:


My client needs different time limits for each stage of the workflow using BPM and that, when it expires, it is transferred to another approver/area of responsibility;
Example:

Flow with 3 approval stages, but with different times
1- Step

1st approval: Manager: 5 days (expired)
2nd approval: HR: 3 days
3rd approval: Manager/HR: 2 days

2 - Step

1st approval: Manager: 5 days (expired)
2nd approval: HR: 3 days (Next approver) the entire flow does not expire. Once expired, move on to the third approver.
3rd approval: Manager/HR: 2 days

3 - Step

1st approval: Manager: 5 days (expired)
2nd approval: HR: 3 days (expired)

3rd approval: Manager/HR: 2 days - Approver. If he doesn't approve and the flow expires, the entire flow ends.

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