Attachment option not appearing in pre-screening question

Summary:

Unable to see the attachment option while applying the job Requisition

Content (please ensure you mask any confidential information):

We have created the question and attached at requisition level. but when i apply as candidate i see the question but unable to see the upload option, is there any profile need to enable this

Version (include the version you are using, if applicable):

24d.

Code Snippet (add any code snippets that support your topic, if applicable):