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Hide/show fields condition not working on Case Management form

in Help Desk 10 comments

Summary:


Hide/show fields condition not working on Case Management form

Content (please ensure you mask any confidential information):

I am using the following the document to support me with some functionality in Visual Builder. I want to hide/show fields depending on the Case Type value selected. For instance if the Case Type value selected is 'PC Other' then only specific custom fields should show. It brings up an error instead when I try and preview it but it was working fine before. Please let me know if I have set this up correctly?

Here is the link to the guidance document:

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