Recommendation Management: "Organization" and "Directs" Recommendation behaving same. — Cloud Customer Connect
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Recommendation Management: "Organization" and "Directs" Recommendation behaving same.

in Learning 1 comment

Summary:

Recommendation Management: "Organization" and "Directs" Recommendation behaving same.

Content (please ensure you mask any confidential information):

As a Learn Admin, I've created a Recommendation profile thru Learn Setup → Learn → Assignments and recommendations → Recommendation Profiles

Case 1: I've recommended using the Audience Selection Method is "Organization" and selected one LM Organization.

Case 2: I've recommended using the Audience Selection Method is "Directs" and selected one LM Directs.

In both the cases Line manager and his/her direct reports got assigned with the recommended learning.

Can someone help me to understand the exact difference between these "Organization" and "Directs" selection methods?

Version (include the version you are using, if applicable):

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