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Error: The compensatory time transaction can't be processed (ANC-3405210)

in Payroll and Global Payroll Interface (GPI) 3 comments

We have one employee who's throwing this error when an administrator or supervisor tries to approve their compensatory leave. They are definitely not near the balance limit, and we've deleted the calculation card and run the Calculate Accruals and Balances process for this employee to recreate the calculation card. They are also correctly part of an HCM group. This is prohibiting the employee from submitting the time card. And it's adversely impacting future time cards now. Any idea how to fix?

Error: The compensatory time transaction can't be processed because it exceeds the balance limit for the maximum amount of compensatory time allowed. (ANC-3405210)

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