Users don't receive Password Reset email and Admins don't see Password reset option after SCIM — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Users don't receive Password Reset email and Admins don't see Password reset option after SCIM

in EPM Platform and Freeform 2 comments

Summary:

We recently enabled SCIM Provisioning (with Microsoft Entra) for our EPM OCI Gen2 to automate User/Role Lifecycle.

We however noticed a very odd behavior where users/admins are unable to reset Local Password now and hence can't access EPM Automate anymore

Content (please ensure you mask any confidential information):

Behaviour for Users

  • User goes to Forgot My Password link and enters his username to receive Password Reset Link
  • User gets a confirmation that a notification will be sent, but never receives one

Behaviour for Identity Domain Admins/Tenancy Admins

  • Admin searches for the user and opens the user record
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!