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Escheatment issue/Cancel Invoice

in Payables, Payments & Cash Management 2 comments

Summary:

We have an issue with an old invoice from previous system. user started the escheatment process on payment for invoice– see below. we should not have escheated the payment. It should have just been voided. Is there any way to cancel invoice, now that the payment is stuck in the escheatment process?

Content (please ensure you mask any confidential information):

We have an issue with an old invoice from previous system. user started the escheatment process on payment for invoice– see below. we should not have escheated the payment. It should have just been voided. Is there any way to cancel invoice, now that the payment is stuck in the escheatment process?

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