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Workflow approval not working as expected

in Human Capital Management 1 comment

Hello everyone,

we have this two ruleset that uses the same rule, but the only difference is on the department. Please see below ruleset:

Rule 1: Approver is Admin HR

((Requestor's Role Details.Role Common Name == "LINE_MANAGER") AND (Worker's Current Assignment.result.User Person Type == "Contractor") AND (Worker's Current Assignment.result.Department == "Administration") AND ((Worker's Current Assignment.result.Business Unit == "Thailand") AND ((Requestor's Role Details.Role Common Name != "FIELD_HR_DATA") OR ((Requestor's Role Details.Role Common Name != "LOCAL_HR_DATA") ))))

Rule 2: Approver is Global User HR

((Requestor's Role Details.Role Common Name == "LINE_MANAGER") AND (Worker's Current Assignment.result.User Person Type == "Contractor") AND (Worker's Current Assignment.result.Department

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