Error for some user when opening Customer Account — Cloud Customer Connect
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Error for some user when opening Customer Account

Hello,

I am encountering an issue when accessing a customer account in Receivables.

Steps performed:

  • Navigate to Receivables > Billing > Manage Customers
  • Search for the customer account
  • "Object name oracle_apps_financials_receivables_customers_ui_page_CustomerManagePageDef_WEB_INF_oracle_apps_financials_receivables_customers_ui_flow_CustomerManageFlow_xml_CustomerManageFlow of type Executable Binding is invalid."

This issue started occurring after the recent 25A upgrade. However, it does not affect all users—some can access customer account without any errors. Additionally, no role changes were made to the affected users before or after the upgrade.

Actual version : Oracle Fusion Cloud Applications 25A (11.13.25.01.0)

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