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Request Info reminder notifications do not work

in Human Capital Management 1 comment

Summary:
Request Info reminder notifications do not work

Content (please ensure you mask any confidential information):

We are testing approval reminder notifications for the New Position and Change Position tasks. We set the reminders in BPM Worklist:

The approval reminder notifications are working properly and are sent every 10 minutes (for testing purposes). However, when an approver sends a Request Info to the initiator of the transaction, reminder notifications are not sent for this request. Did anyone come across this issue? Any solutions?

Thank you!

Alona

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