Change assigment - Which field should we use to filter by the grade? — Cloud Customer Connect
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Change assigment - Which field should we use to filter by the grade?

Summary:

Hello all,

The client needs to set distinct rules using the grade. Based on the grade a flexfield in Change assignment fields needs to be initialised with a specific value.

We've tried

Grade (employmentAssignments) Initial Value or
Grade (employmentAssignments)

They are displaying some grades, but not all. For what reason we are not able to find all the grades? Which of these attributes should be used?

Thank you,

Denisa

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