The Delivery Compliance Exception is not getting cleared even after response from GTM. — Cloud Customer Connect
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The Delivery Compliance Exception is not getting cleared even after response from GTM.

Hi Team,

We have a Delivery created and sent to GTM through ITM.

Post the screening we are getting that it is a NON COMPLIANT and same is getting updated in EBS on exceptions.

But after the clearance in GTM and sending back the COMPLIANT status to Delivery level exception is not getting cleared.

We even checked in the backend of EBS that we received back the COMPLIANT status from GTM.

Are we missing something here, please suggest.

Thanks,

Vishanth

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