Redirect or send notification if the user in approval flow becomes inactive — Cloud Customer Connect
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Redirect or send notification if the user in approval flow becomes inactive

Hello all,

I wanted to inquire if it's possible to redirect notifications for a user if the assigned user becomes inactive in the system. Additionally, is there any functionality that allows an admin to be notified when a user who is part of the approval process becomes inactive?

Please see the screenshot below for reference, where the second user has become inactive. As I have implemented a sequential approval flow, it is either failing or getting stuck in progress.

Looking forward to your insights on this.

Version (include the version you are using, if applicable):

Oracle 25A

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