Search Filter : My subordinates are members of Queue Not working

Summary:

Hello Everyone ,

We have 2 setups in the application one reporting manager and another is Queue.

Below is the structure :

Manager : A
Under A we have 2 Subordinates - B and C.

Queue - Comp - Resource B

Queue - Benefits - Resource C

When logged in to the Agent view as Manager A and using the saved search - "Unassigned Requests where My subordinates are members of Queue"

Should ideally bring requests which has Queue Comp and Benefits (because my subordinates B and C are part of respective Queue) . But it is not working as expected.

This is a very critical requirement because as a manager i should be able to manage the workload of UNASSIGNED requests where my subordinates belongs to.