how to transfer tickets in bulk if an agent is on leave
Summary:
Hello Experts,
We have a requirement to bulk transfer tickets when an agent is on leave. i know we can do one by one but our requirement is to do in bulk Does HR Help desk has this functionality enabled by default.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0