Creating a Report for Unanswered Community Comments in RightNow CX — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Creating a Report for Unanswered Community Comments in RightNow CX

Summary:

We need to build a report in RightNow CX that highlights comments in our community that have not received a reply from a staff account. We have community profiles and need to link them to staff accounts to ensure that any comment replied to by staff is marked as dealt with.

Content (please ensure you mask any confidential information):

We are using the RightNow CX application and need to build a report that highlights comments in our community that have not received a reply from a staff account. We have community profiles and suspect we need to link them to the staff accounts to ensure that any comment replied to by staff is marked as dealt with.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!