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hr help desk new categories are not showing up

Summary:


Content (please ensure you mask any confidential information):

Hi Team,

This is a related issue-as far as i know I have enabled all the profile options but I have been creating categories.

And even though the pop up appears that the category has been created as shown below:

It is not showing up here:

Can you let me know why this is happening? Why are the categories not showing up here?

Regards

Rajaraman S

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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