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None of our WLF Alerts work!

Summary:

Hello Experts,

I'm testing WLF Alerts, but none of them seem to be working—learners are not receiving any notifications.

  • I have activated the alerts in the alert's configuration.
  • In the template, I set my email address as the recipient for testing purposes.
  • I tested various scenarios, including changing dates, modifying rooms, and deleting activities, but no alerts were triggered.
  • The alert history shows that no alerts have been executed.

Could you please help me troubleshoot this issue? Any insights would be greatly appreciated.

Version (include the version you are using, if applicable):

25A
Code Snippet (add any code snippets that support your topic, if applicable):

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