Create products for help desk or hide "No products found" — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Create products for help desk or hide "No products found"

in Help Desk 1 comment

Summary:

Hello,

Following a hierarchical display of product groups, the message “No products found” appears as soon as you reach the last child product group.
How can I hide this message so that the selection stops at the last child product group?

How else can I create products for the HR Help Desk? I've managed to access the screen for selecting a product and adding it to a product group, but the list is empty. I have already created a product via the Manage Products task. Is this the right way? What am I missing? I've read that I need to mark the product as orderable, but I don't know how to do this.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!