Invoice Hold sending extra notifications to first requester of PO when Invoice has several requester — Cloud Customer Connect
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Invoice Hold sending extra notifications to first requester of PO when Invoice has several requester

edited Mar 13, 2025 5:05PM in Payables, Payments & Cash Management 2 comments

Summary:

Invoice Hold sending extra notifications to first requester of PO when Invoice has several requester

We created 2 PO's (each with several lines). When we created ONE invoice with these 2 matched PO's, the requester from the first invoice line is getting

ALL the notifications for ALL 2 PO's requesters

Scenario:

PO 1 has 2 lines with Requester 1

PO2 has 2 Lines with Requester 2

Match Invoice has 5 lines as follow:

Invoice 1

Line 1 Requester 1- PO 1

Line 2 Requester 1-PO 1

Line 3 Requester 2- PO 2

Line 4 Requester 2-PO 2

REQUESTER 1 is getting all 4 notifications instead only 2 notifications


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