Issue with Initiate candidate duplicate check action in a Candidate Selection Process
Summary:
CSP is moving the candidates to non-desired state in a phase even after duplicate check is found for an external candidate.
Content (please ensure you mask any confidential information):
We have a CSP with different phases. We are having issue with the first phase.
Pre-offer phase has below states:-
Duplicate rehire eligibility check state with below actions:-
- Send Notification to candidate based on a Fast Formula.
- Request tax credit screening
- Initiate duplicate check action
- Move action to move the candidate REVIEW AND MERGE APPLICABLE RECORD state (used a fast formula as a condition - checks If the duplicate is found)
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