SRs did not get assigned to a queue even after running the Service Request Queue Assignment rules — Cloud Customer Connect
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SRs did not get assigned to a queue even after running the Service Request Queue Assignment rules

in Help Desk 3 comments

SRs did not get assigned to a queue even after running the Service Request Queue Assignment rules, Oracle suggests using UI, REST, Batch REST to assign these SRs to a queue. Can anybody help with examples or documentation?

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