Learning specialist can see all learners on plan except herself

Hello,

We are facing a problem with a learning specialist on her subsidiary plan. The plan was created and the learners of the subsidiary added, she is included in the headcount.

When we search for her in the plan > Edit we find her (screenshot below red box, the data is blurred for privacy matter):

When we go to the plan record and serch for her we have no inormation displayed about her (screenshot below):

When we search in Plan profile we also find her in the plan itself (screenshot below):

With the seeded roles the issue is the same.

Have anyone already faced this issue?