JBO-IRC-LC-ERROR: 110 :TARGET_PHASE_NOT_AVAILABLE:

Summary:

We cannot move an internal candidate to HR as it tells us the HR phase is not available

Content (please ensure you mask any confidential information):

Does anyone know what may cause and how to solve the following:

One internal candidate successfully moved to HR on 12 March yet the other internal candidate, on the same requisition and moving to the same position with an FTE of 2, fails to move to HR a few days later with the message:

JBO-IRC-LC-ERROR: 110 :TARGET_PHASE_NOT_AVAILABLE: : LifecycleAMImpl.setCurrentPhaseAndState()| Target phase is not available

CurrentPhaseId=14 TargetPhaseId=16

When we try to move him manually we are told this is already in progress via the following message: