Unable to find option to create work schedule based on the work pattern in Redwood page — Cloud Customer Connect
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Unable to find option to create work schedule based on the work pattern in Redwood page

Summary:

In Rui we have different task to configure work schedules like first we create Work Shifts → Work Workday Pattern → Work Schedule → then through HR log in we add the work schedule to the assignment using the action Manage Work Schedule Assignment, however in redwood configuration these task is missing and we unable to create work schedule based on the work pattern we have created. This work schedule is important for us to handle exception like Calendar Event, Calendar Event Category, Resource Exception along with we can define Eligibility profile as well, these information is required to handle

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