SmartView still retains the number even the POV is already removed — Cloud Customer Connect
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SmartView still retains the number even the POV is already removed

in Financial Consolidation and Close 9 comments

Customer is using SmartView and doing Ad hoc Analysis and they have noticed that even the dimensions in the columns or rows are removed the numbers that was queried before still remains instead of being cleared out. Are there any settings that can be changed to avoid this behavior?

Below steps are followed.

  1. Created a Grid → Ad hoc Analysis
  2. Update the Dimension → Refresh
  3. Removed the Dimensions in Col H → Refresh

Col H still retains the number instead of clearing it out or being a blank cell.

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