Issues with offer formatting changing when moved to Document records

Summary:

We are having some issues with the format of one of Statement of Particulars, can any help please? We are creating the Casual SOP in recruit for a successful candidate, they accept etc, we move to HR. The offer document will have looked fine the formatting will be correct and no issues are seen. However after the person has been in post if you then go to the Document Record and try to open the Casual SOP it then shows in a PDF and the formatting is off all the way through and test is missing in