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Not able to setup environment details for PROD

Summary:

Not able to setup environment details for PROD in VB Studio

Content (please ensure you mask any confidential information):

We are working on the redwood page customization. When we try to add the environment detail for PROD, getting the below error

The credentials you provided didn't work. Make sure you're entering the credentials you'd use to log into the service instance.

We are using SSO in PROD.

Are we missing any steps? Do we need to do any prerequisite task before creating environment detail in PROD.

Thanks,

Radha Devi. P

Version (include the version you are using, if applicable):

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