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Unknown Member After Refresh

Summary:


Content (please ensure you mask any confidential information):

I added a new member on the 26th and ran a refresh after, which completed successfully. However today in Smart View, we are getting this error:


I believe the fix is to run a refresh and check off Validate Metadata. However, why does this happen? What causes a member identity mismatch?

Version (include the version you are using, if applicable):

NSPB/PBCS 25.03.60



Code Snippet (add any code snippets that support your topic, if applicable):

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