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Assistance needed for role auto-provisioning

edited Apr 3, 2025 6:41PM in Human Capital Management 1 comment

Summary:

Assistance needed for role auto-provisioning

Content (please ensure you mask any confidential information):

We have two legislative and legal entities. One legal entity is in Egypt, and the other is in Saudi Arabia. We have created roles based on the legal entity level. (For example, if an employee is hired in Egypt legal entity, the Egypt employee role is assigned in auto provisioning, and if an employee is hired in Saudi Arabia legal entity, the Saudi employee role is assigned in auto provisioning. The same method is followed by the line manager as well.)

Scenario 1:

We took an employee from Egypt legal entity and performed a manager change, but the new proposed manager is from Saudi Arabia. After completing the manager change, the responsible line manager is now the Saudi person. When we log in as the employee's manager, we cannot access the employee because the employee is from Egypt, but the line manager is from Saudi Arabia.

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